Help Desk Manager Jobs in Johns Creek, GA
- Circet (FKA BlueStream)
- Kennesaw, GA (22 miles from Johns Creek, GA)
- 11 days ago
- Kennesaw, GA (22 miles from Johns Creek, GA)
- 11 days ago
based service management processes (incident, request, change). Experience implementing automation, self?service, or AI features within a helpdesk or ITSM platform....
In Person- Insight Global
- Smyrna, GA (22 miles from Johns Creek, GA)
- 30+ days ago
- Smyrna, GA (22 miles from Johns Creek, GA)
- 30+ days ago
Needs at least up to Tier 2 support experience in most recent role - Experience supporting both hardware and software - Windows support experience - OS system support experience - Experience working...
In PersonDemographic Data for Johns Creek, GA
Moving to Johns Creek, GA? Find some basic demographic data about Johns Creek, GA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Johns Creek, GA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Johns Creek, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- IT Leadership
- Problem Management
- IT Operations
- Windows 10
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- Change Control
- Network Administration
- Service Delivery
- MacOS
- Mobile Device Management
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Military Background
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Education Experience
- Bachelor's Degree
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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