Help Desk Manager Jobs in Johns Creek, GA
- Insight Global
- Alpharetta, GA (5 miles from Johns Creek, GA)
- 14 days ago
- Alpharetta, GA (5 miles from Johns Creek, GA)
- 14 days ago
Implement and optimize ITIL-aligned service management processes. Team Management Lead, mentor, and coach service desk analysts to maintain high performance and engagement....
In Person- Insight Global
- Smyrna, GA (22 miles from Johns Creek, GA)
- 30+ days ago
- Smyrna, GA (22 miles from Johns Creek, GA)
- 30+ days ago
Needs at least up to Tier 2 support experience in most recent role - Experience supporting both hardware and software - Windows support experience - OS system support experience - Experience working...
In PersonDemographic Data for Johns Creek, GA
Moving to Johns Creek, GA? Find some basic demographic data about Johns Creek, GA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Johns Creek, GA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Johns Creek, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- SQL Server Integration Services
- Technical Troubleshooting
- Problem Management
- Apple OS X
- System Engineering
- Windows OS
- Data Governance
- Application Support
- MacOS
- Knowledge Management
- Service Delivery
- IT Service Management
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Prioritizing
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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