Help Desk Manager Jobs in Hiram, GA
Sr Manager, Technical Support Engineering (Government Cloud & Public Sector)
- Salesforce.com, Inc.
- Atlanta, GA (23 miles from Hiram, GA)
- 1 day ago
- Atlanta, GA (23 miles from Hiram, GA)
- 1 day ago
Familiarity with ITIL or similar service management frameworks. Experience leading support in multi-cloud deployments (e.g., PSS + OmniStudio + Revenue)....
In Person- Circet (FKA BlueStream)
- Kennesaw, GA (15 miles from Hiram, GA)
- 6 days ago
- Kennesaw, GA (15 miles from Hiram, GA)
- 6 days ago
based service management processes (incident, request, change). Experience implementing automation, self?service, or AI features within a helpdesk or ITSM platform....
In Person- Insight Global
- Smyrna, GA (15 miles from Hiram, GA)
- 30+ days ago
- Smyrna, GA (15 miles from Hiram, GA)
- 30+ days ago
Needs at least up to Tier 2 support experience in most recent role - Experience supporting both hardware and software - Windows support experience - OS system support experience - Experience working...
In Person- McMillan Pazdan Smith
- Atlanta, GA (23 miles from Hiram, GA)
- 30+ days ago
- Atlanta, GA (23 miles from Hiram, GA)
- 30+ days ago
service management processes....
In PersonManager of Technical Support (Fusus)
- Axon
- Atlanta, GA (23 miles from Hiram, GA)
- 90+ days ago
- Atlanta, GA (23 miles from Hiram, GA)
- 90+ days ago
Manager, Customer Support Direct Reports: 10-15 Technical Support Representatives What You'll Do Lead and manage a team of technical support representatives to provide exceptional customer support across...
HybridDemographic Data for Hiram, GA
Moving to Hiram, GA? Find some basic demographic data about Hiram, GA below.
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Salary for Help Desk Manager Jobs in Hiram, GA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Hiram, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Operations
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Server Administration
- Knowledge Management
- IT Service Management
- Windows Server
- Service Delivery
- Incident Management
- MacOS
- VoIP
- Operating Systems
- IT Support
- Mobile Device Management
- Zendesk
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Process Improvement
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Coaching
- Mentoring
- Employee Development
- Policy Development
- Education Experience
- Bachelor's Degree
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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