Help Desk Manager Jobs in Decatur, GA
Sr Manager, Technical Support Engineering (Government Cloud & Public Sector)
- Salesforce.com, Inc.
- Atlanta, GA (5 miles from Decatur, GA)
- 1 day ago
- Atlanta, GA (5 miles from Decatur, GA)
- 1 day ago
Familiarity with ITIL or similar service management frameworks. Experience leading support in multi-cloud deployments (e.g., PSS + OmniStudio + Revenue)....
In Person- Insight Global
- Smyrna, GA (13 miles from Decatur, GA)
- 30+ days ago
- Smyrna, GA (13 miles from Decatur, GA)
- 30+ days ago
Needs at least up to Tier 2 support experience in most recent role - Experience supporting both hardware and software - Windows support experience - OS system support experience - Experience working...
In Person- McMillan Pazdan Smith
- Atlanta, GA (5 miles from Decatur, GA)
- 30+ days ago
- Atlanta, GA (5 miles from Decatur, GA)
- 30+ days ago
service management processes....
In PersonManager of Technical Support (Fusus)
- Axon
- Atlanta, GA (5 miles from Decatur, GA)
- 90+ days ago
- Atlanta, GA (5 miles from Decatur, GA)
- 90+ days ago
Manager, Customer Support Direct Reports: 10-15 Technical Support Representatives What You'll Do Lead and manage a team of technical support representatives to provide exceptional customer support across...
HybridDemographic Data for Decatur, GA
Moving to Decatur, GA? Find some basic demographic data about Decatur, GA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Decatur, GA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Decatur, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Operations
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Server Administration
- Knowledge Management
- IT Service Management
- Windows Server
- Service Delivery
- Incident Management
- MacOS
- VoIP
- Operating Systems
- IT Support
- Mobile Device Management
- Zendesk
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Process Improvement
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Coaching
- Mentoring
- Employee Development
- Policy Development
- Education Experience
- Bachelor's Degree
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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