Help Desk Manager Jobs in Palm Bch Gdns, FL
IT Help Desk Lead-Onsite in West Palm
- SNI Technology
- West Palm Beach, FL (5 miles from Palm Bch Gdns, FL)
- 2 days ago
- West Palm Beach, FL (5 miles from Palm Bch Gdns, FL)
- 2 days ago
phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Walk the customer through the problem-solving process Direct unresolved issues to the next level of support...
In PersonDemographic Data for Palm Bch Gdns, FL
Moving to Palm Bch Gdns, FL? Find some basic demographic data about Palm Bch Gdns, FL below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Palm Bch Gdns, FL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Palm Bch Gdns, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- System Engineering
- Windows OS
- Data Governance
- Knowledge Management
- SQL Server Integration Services
- Application Support
- MacOS
- IT Service Management
- Computer Science
- Operating Systems
- Service Delivery
- Change Control
- Mobile Device Management
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Disaster Recovery
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Agile
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Risk Management
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Reporting
- Documentation
- Prioritizing
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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