Help Desk Manager Jobs in Florida
Oversees a centralized technical support and help desk team for a wide variety of corporate customers and technical assets....
In PersonThe City of Hollywood is hiring for a Help Desk Manager who is results driven with proven leadership, organizational skills and a strong commitment to team environment dynamics....
In PersonOverview:The Manager, Application Support provides day-to-day tactical and personnel management of the Customer Support team to include managing productivity, personnel, and technical product issues...
In Personon-site to end users Assist with AV Support as necessary Provide Smart hands assistance to Level 3 support teams (Networking, AV, etc.)...
In Person- Palm Beach State College
- Lake Worth, FL
- 20 days ago
- Lake Worth, FL
- 20 days ago
About this role Responsible for ensuring an outstanding level of customer service by providing direct technical support to students, faculty, and staff....
In PersonProficiency in service management tools (e.g., Jira Service Management, or similar platform)....
In PersonProficiency in service management tools (e.g., Jira Service Management, or similar platform)....
In PersonA client of Insight Global is looking for a Help Desk Manager to help with the consolidation and transition of a Service Desk due to an acquisition....
In Person- University of Miami
- Coral Gables, FL
- 60+ days ago
- Coral Gables, FL
- 60+ days ago
Ability to establish department goals and objectives that support the strategic plan. Ability to lead, motivate, develop and train others....
In Person- Florida State University
- Tallahassee, FL
- 60+ days ago
- Tallahassee, FL
- 60+ days ago
Responsible for ensuring that appropriate support mechanisms are implemented, maintained, and properly transitioned into daily operations by the team, both internally and externally....
In PersonDemographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Florida
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Problem Management
- IT Operations
- Network Operations
- Technical Troubleshooting
- Infrastructure Management
- Windows OS
- Application Support
- IT Service Management
- Windows 10
- Service Delivery
- Incident Management
- Operating Systems
- Information Technology Management
- Mobile Device Management
- MacOS
- Pivot Tables
- Apple iOS
- Computer Science
- Routing
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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