Help Desk Manager Jobs in Florida
Log and track support requests using a ticketing system, ensuring timely resolution or escalation. Escalate unresolved issues to Tier 3 support teams as needed....
WT: HELP DESK MANAGER The State of Florida - 3.5 Tallahassee, FL Job Details $65,000 - $70,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Flexible spending account Adoption...
Senior Deskside Support Specialist (Jacksonville, FL)
- Jacksonville, FL
- 15 days ago
- Jacksonville, FL
- 15 days ago
Experience supporting Windows environments. Familiarity with IT service management (ITSM) practices and tools....
Epic Prelude Application Support Specialist - 5876600
- Saint Petersburg, FL
- 16 days ago
- Saint Petersburg, FL
- 16 days ago
Job Description Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently...
Ability to establish department goals and objectives that support the strategic plan. Ability to lead, motivate, develop and train others....
The IT Help Desk Manager will oversee all aspects of IT support for Centurion’s nationwide correctional healthcare contracts and corporate offices....
Manager of Application Support - PACs/LIS systems
- Rockledge, FL
- 30+ days ago
- Rockledge, FL
- 30+ days ago
Effective teaming, organizational and support management skills....
Responsible for ensuring that appropriate support mechanisms are implemented, maintained, and properly transitioned into daily operations by the team, both internally and externally....
Responsibilities include but are not limited to: Prioritizes, assesses, and manages ITSM incidents, requests, and inquiries, providing full ITSM support across Incident, Problem, Change, Release, and...
Management, program management, process development / compliance, and problem-solving skills in the information technology services industry, with an emphasis on Service Management • 2+ years of experience...
Provide first and/or second-level support for the loan origination platform, covering core operational tasks and administrative support functions....
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Moving to Florida? Find some basic demographic data about Florida below.
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Title Synonyms
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Salary for Help Desk Manager Jobs in Florida
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Hardware Support
- Virus Removal
- IT Leadership
- IT Strategy
- BMC Remedy
- Apple OS X
- Technical Troubleshooting
- Problem Management
- Remote Support
- IT Service Management
- Mobile Device Management
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- Service Delivery
- Android
- Knowledge Management
- Operating Systems
- Computer Science
- Zendesk
- Incident Management
- MacOS
- IT Support
- R Programming
- Help Desk Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- Epic
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Information Technology
- Technical Support
- Microsoft Active Directory
- Strategy Development
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Verbal Communication
- Collaboration
- Documentation
- Coaching
- Reporting
- Mentoring
- Interpersonal Skills
- Flexibility
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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