Help Desk Manager Jobs in Cape Coral, FL
1-1 of
1 Jobs
- NeoGenomics Laboratories
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 20 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 20 days ago
You will be expected to understand the IT service needs of NeoGenomics, measuring the service management of the teams, and manage the leaders of the Application Production Support and Service Desk teams...
In PersonDemographic Data for Cape Coral, FL
Moving to Cape Coral, FL? Find some basic demographic data about Cape Coral, FL below.
Local
National
196,260
4,772
Medium/Lg
Help Desk Manager Online Courses and Training Opportunities
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Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
AI in Healthcare. Hype or Help?
Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...
SDI Service Desk Manager - SDM
Being an effective Service Desk Manager requires a broad range of talents, from people-oriented abilities and an awareness of logistics to financial acumen and presentation skills. This course...
Title Synonyms
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Salary for Help Desk Manager Jobs in Cape Coral, FL
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Cape Coral, FL offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.5%
Vocational Degree or Certification
13.3%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Cape Coral, FL
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- LAN
- ConnectWise
- Remote Support
- Apple OS X
- BMC Remedy
- Virus Removal
- Problem Management
- IT Operations
- IT Leadership
- Network Operations
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- Incident Management
- IT Service Management
- Change Control
- Network Administration
- Skype
- Service Delivery
- Android
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- IT Support
- Information Technology Management
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Coaching
- Reporting
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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