Help Desk Manager Jobs in Washington, DC
- CALIBRE Systems
- Washington, DC
- 21 hours ago
- Washington, DC
- 21 hours ago
Management Training Help Desk Management Supervisory Responsibility CRM has oversight of the Help Desk Agents Work Environment This is a remote Opportunity Required Skills B.S. degree in business,...
In Person- Insight Global
- Mc Lean, VA (11 miles from Washington, DC)
- 1 day ago
- Mc Lean, VA (11 miles from Washington, DC)
- 1 day ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In Person- BRMi
- Rockville, MD (14 miles from Washington, DC)
- 1 day ago
- Rockville, MD (14 miles from Washington, DC)
- 1 day ago
Qualifications Minimum 4 years of help desk or desktop support experience. Strong knowledge of Windows and macOS operating systems....
In Person- Booz Allen
- Arlington, VA (3 miles from Washington, DC)
- 2 days ago
- Arlington, VA (3 miles from Washington, DC)
- 2 days ago
Basic Qualifications: 2+ years of experience with leading a help desk team Experience with triaging tickets for a team Experience with AWS Experience with RHEL or Windows Server Experience with ticketing...
In Person- FVCBankcorp, Inc.
- Fairfax, VA (22 miles from Washington, DC)
- 2 days ago
- Fairfax, VA (22 miles from Washington, DC)
- 2 days ago
FVCbank Help Desk Manager Job Description Title: Help Desk Manager Department: IT / Fairfax Corporate Office Reports To: Chief Technology Officer Job Summary Responsible for assisting in escalated support...
In PersonEstablish procedures and workflows to deliver consistent, high-quality IT support aligned with HUD OIG BOSS requirements....
In Person- CACI
- Sterling, VA (22 miles from Washington, DC)
- 4 days ago
- Sterling, VA (22 miles from Washington, DC)
- 4 days ago
Your team will provide on-call support on a 24x7 basis in support of the contract by responding to trouble tickets and key issues related to the ongoing operations of the program....
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD (6 miles from Washington, DC)
- 8 days ago
- Hyattsville, MD (6 miles from Washington, DC)
- 8 days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (9 miles from Washington, DC)
- 8 days ago
- Silver Spring, MD (9 miles from Washington, DC)
- 8 days ago
support....
Hybrid- Integral Consulting Services Inc.
- McLean, VA (7 miles from Washington, DC)
- 9 days ago
- McLean, VA (7 miles from Washington, DC)
- 9 days ago
Qualifications Required: Bachelor's Degree with 5 years of experience in IT support 2 years of support as a Help Desk Manager ITIL v4 Certified Secret Clearance Preferred: Experience in implementing...
In PersonResponsibilities As the Service Desk Supervisor, you will lead a team of Tier 1 and Tier 2 technicians in delivering high-quality technical support to end users....
Hybrid- QED National
- Reston, VA (17 miles from Washington, DC)
- 14 days ago
- Reston, VA (17 miles from Washington, DC)
- 14 days ago
Ensure compliance with ISO 20000 (Service Management) and assist with ISO 27001 (Information Security) requirements. Participate in an on-call rotation for after-hours support....
HybridHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (20 miles from Washington, DC)
- 14 days ago
- Annapolis Junction, MD (20 miles from Washington, DC)
- 14 days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC
- 16 days ago
- Washington, DC
- 16 days ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDeskside Support Specialist Journeyman
- AHU Technologies
- Washington, DC
- 16 days ago
- Washington, DC
- 16 days ago
Provide a high level of customer service to end users on a daily basis Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other...
In PersonDemographic Data for Washington, DC
Moving to Washington, DC? Find some basic demographic data about Washington, DC below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Washington, DC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Washington, DC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- LAN
- ConnectWise
- Remote Support
- Apple OS X
- BMC Remedy
- Virus Removal
- Problem Management
- IT Operations
- IT Leadership
- Network Operations
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- Incident Management
- IT Service Management
- Change Control
- Service Delivery
- Android
- MacOS
- Operating Systems
- Information Technology Management
- Mobile Device Management
- VoIP
- Knowledge Management
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Coaching
- Reporting
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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