Help Desk Manager Jobs in Wolcott, CT
- American Family Care
- New Britain, CT (11 miles from Wolcott, CT)
- 10 days ago
- New Britain, CT (11 miles from Wolcott, CT)
- 10 days ago
Help Desk Manager FULL TIME AFC CORPORATE | Summary | | The Help Desk Manager is responsible for leading the AFC IT support team in delivering high-quality technical support to end-users across the...
In PersonApplication Support Specialist
- Monroe, CT Public Schools
- Monroe, CT (22 miles from Wolcott, CT)
- 60+ days ago
- Monroe, CT (22 miles from Wolcott, CT)
- 60+ days ago
Provide software support to our internal users....
In PersonDemographic Data for Wolcott, CT
Moving to Wolcott, CT? Find some basic demographic data about Wolcott, CT below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Wolcott, CT
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Wolcott, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- LAN
- Systems Center Configuration Manager
- BMC Remedy
- Remote Support
- IT Leadership
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Network Operations
- Infrastructure Management
- Service Now PaaS
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Pivot Tables
- IT Support
- Computer Science
- Routing
- ServiceNow
- ITIL
- Help Desk Support
- Installation
- Microsoft Office 365
- Resolution
- Root Cause Analysis
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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