Help Desk Manager Jobs in Connecticut
Information Technology Manager 2 (Application Support Manager) - #251215-1562MP-001
- State of Connecticut
- Hartford, CT
- 4 days ago
- Hartford, CT
- 4 days ago
Prepare and present status reports relating to the availability and performance of DCF hosted applications using tools such as SolarWinds Orion Provide input to disaster recovery and business continuity...
In PersonThe Role We are seeking a proactive and personable Deskside Support Technician to join our clients onsite IT support team....
In PersonDeskside Support Technician Deskside Support Technician
- Kyndryl
- Norwalk, CT
- 30+ days ago
- Norwalk, CT
- 30+ days ago
Escalate complex issues to higher-level support teams as needed. Maintain accurate records of support requests and resolutions....
In PersonDevelop and enforce application support standards, incident management procedures, and documentation best practices....
In PersonApplication Support Specialist
- Monroe, CT Public Schools
- Monroe, CT
- 90+ days ago
- Monroe, CT
- 90+ days ago
Provide software support to our internal users....
In PersonDemographic Data for Connecticut
Moving to Connecticut? Find some basic demographic data about Connecticut below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Connecticut
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Apple OS X
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Application Support
- Service Now PaaS
- Windows OS
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- Change Control
- Windows Server
- Service Delivery
- MacOS
- Operating Systems
- User Experience
- Incident Management
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- Disaster Recovery
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Affirmative Action
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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