Help Desk Manager Jobs in Derby, CT
Application Support Specialist
- Osaic
- Meriden, CT (21 miles from Derby, CT)
- 45+ days ago
- Meriden, CT (21 miles from Derby, CT)
- 45+ days ago
Provide proactive support and training for employees as needed....
In PersonDemographic Data for Derby, CT
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Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Derby, CT
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Derby, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Apple OS X
- Data Governance
- IT Service Management
- Application Support
- WebEx
- Knowledge Management
- Windows OS
- Service Delivery
- MacOS
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Staffing
- Engineering
- Microsoft Windows
- Prioritizing
- Implementation
- Troubleshooting
- Reporting
- Mentoring
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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