Help Desk Manager Jobs in Walnut Creek, CA
- Crusoe
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
management Automation 5 years Data reporting Scalable systems Improving operational efficiency Information security Bash Team development Bachelor's degree Continuous improvement Customer support ticket...
In Person- Superhuman
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
Own end-to-end IT Helpdesk operations, including tiered support structure, escalation workflows, and incident management....
In Person- Lyell Immunopharma, Inc.
- South San Francisco, CA (24 miles from Walnut Creek, CA)
- 1 day ago
- South San Francisco, CA (24 miles from Walnut Creek, CA)
- 1 day ago
Demonstrated experience with IT service management (ITSM) tools and processes. Ability to analyze and report on service desk metrics and implement data-driven improvements....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Walnut Creek, CA
- 29 days ago
- Walnut Creek, CA
- 29 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Service Global, Inc.
- Oakland, CA (10 miles from Walnut Creek, CA)
- 30+ days ago
- Oakland, CA (10 miles from Walnut Creek, CA)
- 30+ days ago
Good to have - knowledge and experience of supporting MAC devices and tablets Experience with Service management tool - ex - Service now Should have good expertise on EUC tools, remote support tools...
In PersonDemographic Data for Walnut Creek, CA
Moving to Walnut Creek, CA? Find some basic demographic data about Walnut Creek, CA below.
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Salary for Help Desk Manager Jobs in Walnut Creek, CA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Walnut Creek, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Problem Management
- System Engineering
- Windows OS
- Data Governance
- Application Support
- Knowledge Management
- SQL Server Integration Services
- IT Service Management
- MacOS
- Computer Science
- Operating Systems
- Service Delivery
- UNIX
- Change Control
- Mobile Device Management
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- ITIL
- Disaster Recovery
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Risk Management
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Reporting
- Documentation
- Prioritizing
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Education Experience
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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