Help Desk Manager Jobs in Sherman Oaks, CA
Application Support Specialist [fully Remote] [veternary System
- El Segundo, CA (18 miles from Sherman Oaks, CA)
- 3 hours ago
- El Segundo, CA (18 miles from Sherman Oaks, CA)
- 3 hours ago
Duties and Responsibilities include but are not limited to the following: Remote Technical Support * Provide technical support for multiple veterinary practice management systems including AVImark,...
Remote Work- Burbank, CA (7 miles from Sherman Oaks, CA)
- 2 days ago
- Burbank, CA (7 miles from Sherman Oaks, CA)
- 2 days ago
The Manager, Application Support is a service management and continuous improvement-minded technology leader with a passion for problem solving, strong relationships skills, application development...
- Burbank, CA (7 miles from Sherman Oaks, CA)
- 12 days ago
- Burbank, CA (7 miles from Sherman Oaks, CA)
- 12 days ago
About Us At Cast & Crew, weve empowered creativity and supported the global entertainment industry for decades....
- Los Angeles, CA (17 miles from Sherman Oaks, CA)
- 13 days ago
- Los Angeles, CA (17 miles from Sherman Oaks, CA)
- 13 days ago
Qualifications Proven experience managing an IT helpdesk or IT support team. Strong knowledge of helpdesk ticketing systems and IT service management (ITSM) practices....
Demographic Data for Sherman Oaks, CA
Moving to Sherman Oaks, CA? Find some basic demographic data about Sherman Oaks, CA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Sherman Oaks, CA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Sherman Oaks, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- MacOS
- Incident Management
- Zendesk
- Computer Science
- Pivot Tables
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Resolution
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Employee Development
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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