Help Desk Manager Jobs in San Ramon, CA
- Lyell Immunopharma, Inc.
- South San Francisco, CA (24 miles from San Ramon, CA)
- 5 days ago
- South San Francisco, CA (24 miles from San Ramon, CA)
- 5 days ago
Demonstrated experience with IT service management (ITSM) tools and processes. Ability to analyze and report on service desk metrics and implement data-driven improvements....
In Person- Kodiak
- Mountain View, CA (24 miles from San Ramon, CA)
- 10 days ago
- Mountain View, CA (24 miles from San Ramon, CA)
- 10 days ago
Incident Management: Serve as the primary point of contact for technical issues, troubleshooting hardware (Mac/Windows PC/Linux PC), software, and network connectivity problems....
In Person- Crusoe
- San Francisco, CA (22 miles from San Ramon, CA)
- 18 days ago
- San Francisco, CA (22 miles from San Ramon, CA)
- 18 days ago
management Automation 5 years Data reporting Scalable systems Improving operational efficiency Information security Bash Team development Bachelor's degree Continuous improvement Customer support ticket...
In Person- Superhuman
- San Francisco, CA (22 miles from San Ramon, CA)
- 18 days ago
- San Francisco, CA (22 miles from San Ramon, CA)
- 18 days ago
Own end-to-end IT Helpdesk operations, including tiered support structure, escalation workflows, and incident management....
In Person- Delinea
- Redwood City, CA (24 miles from San Ramon, CA)
- 45+ days ago
- Redwood City, CA (24 miles from San Ramon, CA)
- 45+ days ago
management Zoom Slack Communication platforms 3 years System maintenance VoIP Patch management Zendesk Team management Computer hardware CompTIA Network+ Hardware support Customer support ticket management...
HybridEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Mountain View, CA (24 miles from San Ramon, CA)
- 45+ days ago
- Mountain View, CA (24 miles from San Ramon, CA)
- 45+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Service Global, Inc.
- Oakland, CA (11 miles from San Ramon, CA)
- 45+ days ago
- Oakland, CA (11 miles from San Ramon, CA)
- 45+ days ago
Good to have - knowledge and experience of supporting MAC devices and tablets Experience with Service management tool - ex - Service now Should have good expertise on EUC tools, remote support tools...
In PersonDemographic Data for San Ramon, CA
Moving to San Ramon, CA? Find some basic demographic data about San Ramon, CA below.
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Salary for Help Desk Manager Jobs in San Ramon, CA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in San Ramon, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Systems Center Configuration Manager
- Remote Support
- Windows 10
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- SQL Server Integration Services
- Knowledge Management
- Data Governance
- Application Support
- MacOS
- Operating Systems
- Service Delivery
- IT Service Management
- Mobile Device Management
- Change Control
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Prioritizing
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Research Skills
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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