Help Desk Manager Jobs in Richmond, CA
Senior Manager, Technical Support Engineering New San Francisco, California, United States
- Baton Trucking, Inc.
- San Francisco, CA (12 miles from Richmond, CA)
- 5 days ago
- San Francisco, CA (12 miles from Richmond, CA)
- 5 days ago
You'll lead and grow a team of Production Support Engineers, and establish Baton's technical support function as a strategic partner to Engineering, Product, and Customer Success....
HybridSenior Manager, Technical Support Engineering
- Baton Trucking
- San Francisco, CA (12 miles from Richmond, CA)
- 6 days ago
- San Francisco, CA (12 miles from Richmond, CA)
- 6 days ago
You'll lead and grow a team of Production Support Engineers, and establish Baton's technical support function as a strategic partner to Engineering, Product, and Customer Success....
HybridEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Walnut Creek, CA (17 miles from Richmond, CA)
- 14 days ago
- Walnut Creek, CA (17 miles from Richmond, CA)
- 14 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Service Global, Inc.
- Oakland, CA (15 miles from Richmond, CA)
- 19 days ago
- Oakland, CA (15 miles from Richmond, CA)
- 19 days ago
Good to have - knowledge and experience of supporting MAC devices and tablets Experience with Service management tool - ex - Service now Should have good expertise on EUC tools, remote support tools...
In PersonManager, Technical Support - Developer Platform
- CloudFlare
- San Francisco, CA (12 miles from Richmond, CA)
- 23 days ago
- San Francisco, CA (12 miles from Richmond, CA)
- 23 days ago
About the Role As Manager, Technical Support Developer Platform, you will build, lead, and scale a team of highly technical Support Engineers who support Cloudflares developer ecosystem....
In PersonDemographic Data for Richmond, CA
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Salary for Help Desk Manager Jobs in Richmond, CA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Richmond, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 10
- Public Key Infrastructure
- IT Operations
- IT Leadership
- Problem Management
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Knowledge Management
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Network Administration
- Service Delivery
- Mobile Device Management
- VoIP
- Operating Systems
- Incident Management
- UNIX
- Computer Science
- IT Support
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Risk Management
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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