Help Desk Manager Jobs in Menlo Park, CA
OUR IDEAL TECHNICAL SUPPORT MANAGER WILL HAVE Bachelor's or Master's degree in Computer Science or equivalent discipline 6+ years of technical support and service management experience; 2+ years in...
- Oakland, CA (22 miles from Menlo Park, CA)
- 30+ days ago
- Oakland, CA (22 miles from Menlo Park, CA)
- 30+ days ago
Good to have - knowledge and experience of supporting MAC devices and tablets Experience with Service management tool - ex - Service now Should have good expertise on EUC tools, remote support tools...
Demographic Data for Menlo Park, CA
Moving to Menlo Park, CA? Find some basic demographic data about Menlo Park, CA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Menlo Park, CA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Menlo Park, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- BMC Remedy
- IT Leadership
- Apple OS X
- Virus Removal
- IT Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Zendesk
- Pivot Tables
- Computer Science
- Routing
- IT Support
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Documentation
- Verbal Communication
- Prioritizing
- Collaboration
- Reporting
- Mentoring
- Coaching
- Telephone Skills
- Education Experience
- Microsoft Office
- Computer Skills
- Staff Supervision
- Organization
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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