Help Desk Manager Jobs in Folsom, CA
The Technical Support Manager is responsible for managing daily operations of the Customer Technical Support team to ensure exceptional customer service....
RemoteEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Sacramento, CA (19 miles from Folsom, CA)
- 45+ days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 45+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Folsom, CA
Moving to Folsom, CA? Find some basic demographic data about Folsom, CA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Folsom, CA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Folsom, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Leadership
- IT Operations
- SQL Server Integration Services
- Technical Troubleshooting
- Problem Management
- Apple OS X
- System Engineering
- Data Governance
- Application Support
- Knowledge Management
- Windows OS
- Service Delivery
- IT Service Management
- MacOS
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Prioritizing
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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