Help Desk Manager Jobs in Diamond Bar, CA
Application Support Specialist
- Irvine, CA (17 miles from Diamond Bar, CA)
- 2 days ago
- Irvine, CA (17 miles from Diamond Bar, CA)
- 2 days ago
Our client is seeking an Application Support Specialist to join their team!...
Remote Work- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 11 days ago
- Los Angeles, CA (24 miles from Diamond Bar, CA)
- 11 days ago
Qualifications Proven experience managing an IT helpdesk or IT support team. Strong knowledge of helpdesk ticketing systems and IT service management (ITSM) practices....
Application Support Specialist
- Tustin, CA (17 miles from Diamond Bar, CA)
- 16 days ago
- Tustin, CA (17 miles from Diamond Bar, CA)
- 16 days ago
Responsibilities - Application Support & Troubleshooting - Provide first-line support to end-users via email and inbound phone calls, for internally developed application-related issues, including troubleshooting...
Remote WorkDemographic Data for Diamond Bar, CA
Moving to Diamond Bar, CA? Find some basic demographic data about Diamond Bar, CA below.
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Salary for Help Desk Manager Jobs in Diamond Bar, CA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Diamond Bar, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Computer Science
- Pivot Tables
- Routing
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Root Cause Analysis
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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