Help Desk Manager Jobs in Vincent, AL
Manager, Service Desk & Endpoint Management
- RxBenefits, Inc.
- Birmingham, AL (24 miles from Vincent, AL)
- 11 days ago
- Birmingham, AL (24 miles from Vincent, AL)
- 11 days ago
This role ensures efficient service delivery, manages support teams, oversees endpoint security and configuration, and drives continuous improvement in IT support processes....
In Person- American Family Care
- Birmingham, AL (24 miles from Vincent, AL)
- 60+ days ago
- Birmingham, AL (24 miles from Vincent, AL)
- 60+ days ago
| Summary | | The Help Desk Manager is responsible for leading the AFC IT support team in delivering high-quality technical support to end-users across the organization....
In PersonDemographic Data for Vincent, AL
Moving to Vincent, AL? Find some basic demographic data about Vincent, AL below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Vincent, AL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Vincent, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Application Support
- Service Now PaaS
- Windows OS
- Data Governance
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- MacOS
- Change Control
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Epic
- Customer Satisfaction
- Continuous Improvement
- Agile
- Liaison
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Risk Management
- Collaboration
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Flexibility
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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