Help Desk Manager Jobs in Pinson, AL
- Birmingham, AL (16 miles from Pinson, AL)
- 1 day ago
- Birmingham, AL (16 miles from Pinson, AL)
- 1 day ago
Reporting to senior IT management, the role includes providing internal team support and mentorship, as well as hands-on support and relationship management for our customers....
In PersonSystem Reliability Center Operations Support Manager
- PNC Financial Services Group, Inc.
- Birmingham, AL (16 miles from Pinson, AL)
- 2 days ago
- Birmingham, AL (16 miles from Pinson, AL)
- 2 days ago
Job Description Manages development projects, development teams and application support functions....
In PersonDemographic Data for Pinson, AL
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Pinson, AL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Pinson, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- IT Operations
- Remote Support
- IT Leadership
- Windows 10
- Routers
- Apex
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Technical Leadership
- Switches
- IT Service Management
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- MacOS
- Change Control
- Computer Science
- Operating Systems
- Mobile Device Management
- Knowledge Management
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Problem Resolution
- Installation
- Resolution
- Agile
- Microsoft Active Directory
- Customer Satisfaction
- Continuous Improvement
- Liaison
- Information Technology
- Technical Support
- Staffing
- Engineering
- Microsoft Windows
- Written Communication
- Prioritizing
- Customer Relations
- Troubleshooting
- Collaboration
- Documentation
- Mentoring
- Reporting
- Coaching
- Employee Development
- Flexibility
- Project Management
- Problem Solving
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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