Help Desk Manager Jobs in Mount Olive, AL
Manager, Service Desk & Endpoint Management
- RxBenefits, Inc.
- Birmingham, AL (10 miles from Mount Olive, AL)
- 15 days ago
- Birmingham, AL (10 miles from Mount Olive, AL)
- 15 days ago
This role ensures efficient service delivery, manages support teams, oversees endpoint security and configuration, and drives continuous improvement in IT support processes....
In Person- American Family Care
- Birmingham, AL (10 miles from Mount Olive, AL)
- 60+ days ago
- Birmingham, AL (10 miles from Mount Olive, AL)
- 60+ days ago
| Summary | | The Help Desk Manager is responsible for leading the AFC IT support team in delivering high-quality technical support to end-users across the organization....
In PersonDemographic Data for Mount Olive, AL
Moving to Mount Olive, AL? Find some basic demographic data about Mount Olive, AL below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Mount Olive, AL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Mount Olive, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Application Support
- Windows OS
- Computer Operations
- IT Service Management
- Network Administration
- Service Delivery
- Android
- MacOS
- Operating Systems
- User Experience
- Incident Management
- Mobile Device Management
- VoIP
- IT Support
- Business Continuity
- Zendesk
- Computer Science
- Disaster Recovery
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Key Performance Indicator
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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