Help Desk Manager Jobs in Helena, AL
Manager, Service Desk & Endpoint Management
- RxBenefits, Inc.
- Birmingham, AL (19 miles from Helena, AL)
- 10 days ago
- Birmingham, AL (19 miles from Helena, AL)
- 10 days ago
This role ensures efficient service delivery, manages support teams, oversees endpoint security and configuration, and drives continuous improvement in IT support processes....
In Person- American Family Care
- Birmingham, AL (19 miles from Helena, AL)
- 45+ days ago
- Birmingham, AL (19 miles from Helena, AL)
- 45+ days ago
| Summary | | The Help Desk Manager is responsible for leading the AFC IT support team in delivering high-quality technical support to end-users across the organization....
In PersonDemographic Data for Helena, AL
Moving to Helena, AL? Find some basic demographic data about Helena, AL below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Helena, AL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Helena, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Application Support
- Service Now PaaS
- Windows OS
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- MacOS
- Network Administration
- Service Delivery
- Incident Management
- Operating Systems
- User Experience
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Affirmative Action
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Policy Development
- Coaching
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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