Customer Service Trainer Jobs in California
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POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Local
National
39,536,271
996,598
Customer Service Trainer Online Courses and Training Opportunities
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Salary for Customer Service Trainer Jobs in California
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Customer Service Trainer positions.
Highest Education Level
Customer Service Trainers in California offer the following education background
Bachelor's Degree
33.8%
High School or GED
21.6%
Associate's Degree
16.3%
Vocational Degree or Certification
11.0%
Master's Degree
10.8%
Some College
4.7%
Doctorate Degree
1.1%
Some High School
0.8%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Trainers in California
2-4 years
37.1%
4-6 years
37.1%
Less than 1 year
5.7%
1-2 years
5.7%
10+ years
5.7%
6-8 years
5.7%
None
2.9%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Trainer position
- New Hire Training
- Claims Processing
- Adult Education
- eLearning
- Call Center Experience
- Process Management
- Long-Term Disability
- Instructional Design
- Compensation and Benefits
- Learning Management System
- Drug Testing
- Organizational Development
- Claims
- Customer Satisfaction
- Onboarding
- Accounts Receivable
- Collections
- Staffing
- Salesforce
- Implementation
- Driving
- Auditing
- Microsoft Outlook
- Collaboration
- Investigation
- Telephone Skills
- Quality Assurance
- Policy Development
- Coaching
- Public Speaking
- Problem Solving
- Bachelor's Degree
- Microsoft PowerPoint
- Team Building
- Microsoft Excel
- Microsoft Word
- Teamwork
- Customer Service
- Scheduling
- Computer Skills
- Training and Development
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills