Customer Service Analyst Jobs in Springfield, IL
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1 Jobs
Sales Consultant - Customer Service
- CarMax
- Springfield, IL
- 30+ days ago
- Springfield, IL
- 30+ days ago
7188 - Springfield - 2531 Chuckwagon Drive, Springfield, Illinois, 62711 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
In PersonDemographic Data for Springfield, IL
Moving to Springfield, IL? Find some basic demographic data about Springfield, IL below.
Local
National
138,293
3,947
Medium/Lg
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Salary for Customer Service Analyst Jobs in Springfield, IL
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Customer Service Analysts in Springfield, IL offer the following education background
Bachelor's Degree
37.1%
High School or GED
20.2%
Associate's Degree
15.8%
Vocational Degree or Certification
11.5%
Master's Degree
10.7%
Some College
3.3%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Springfield, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Call Monitoring
- Workforce Management
- Escalation Management
- Customer Success
- Order Entry
- Zendesk
- Call Center Experience
- Inbound
- Printing
- Client Services
- Retail Sales
- Customer Support
- Resolution
- General Repair
- Customer Satisfaction
- Scheduling Appointments
- Scanning
- Administrative Skills
- Technical Support
- Energetic
- Retail
- Salesforce
- Procurement
- High School Diploma
- Billing
- Auditing
- Customer Relations
- Process Improvement
- Finance
- Reporting
- Documentation
- Verbal Communication
- Troubleshooting
- Inventory Management
- Driving
- Collaboration
- Punctual
- Microsoft PowerPoint
- Multitasking
- Filing
- Flexibility
- Research Skills
- Sales
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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