Customer Service Analyst Jobs in Springfield, IL
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2 Jobs
The Part-Time Customer Service Analyst will take on various other tasks as assigned by Leadership....
7188 - Springfield - 2531 Chuckwagon Drive, Springfield, Illinois, 62711 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Demographic Data for Springfield, IL
Moving to Springfield, IL? Find some basic demographic data about Springfield, IL below.
Local
National
138,293
3,947
Medium/Lg
Customer Service Analyst Online Courses and Training Opportunities
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Salary for Customer Service Analyst Jobs in Springfield, IL
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Customer Service Analysts in Springfield, IL offer the following education background
Bachelor's Degree
36.8%
High School or GED
20.5%
Associate's Degree
15.7%
Vocational Degree or Certification
11.6%
Master's Degree
10.7%
Some College
3.4%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Springfield, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Escalation Management
- Customer Success
- Workforce Management
- Call Center Experience
- Order Processing
- Inbound
- Order Entry
- Help Desk Support
- Printing
- Client Services
- Retail Sales
- Resolution
- General Repair
- Customer Support
- Scheduling Appointments
- Customer Satisfaction
- Technical Support
- Administrative Skills
- Scanning
- Retail
- Energetic
- Inbound/Outbound Calling
- Finance
- Billing
- High School Diploma
- Written Communication
- Procurement
- Salesforce
- Auditing
- Troubleshooting
- Driving
- Documentation
- Collaboration
- Punctual
- Reporting
- Inventory Management
- Microsoft PowerPoint
- Filing
- Bachelor's Degree
- Microsoft Office
- Microsoft Excel
- Sales
- Research Skills
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
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