Call Center Representative Jobs in Springfield, IL

1-2 of 2 Jobs

Call Center Specialist

  • State of Illinois
  • Springfield, IL
  • 15 days ago
  • Springfield, IL
  • 15 days ago

Job Requisition ID: 53177 BPIS: 08418, 09712, 09985 Start Date: 1/30/2026 Closing Date: 02/17/2026 Agency: Department of Healthcare and Family Services Class Title: OFFICE SPECIALIST - 30080 Skill...

In Person

iPay Call Center Representative (CCC)

  • Jack Henry & Associates
  • Springfield, IL
  • 16 days ago
  • Springfield, IL
  • 16 days ago

Center experience....

Remote

Demographic Data for Springfield, IL

Moving to Springfield, IL? Find some basic demographic data about Springfield, IL below.

Local
National
138,293
3,947
Medium/Lg

Call Center Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Coggno
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Coggno
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
FutureLearn
Effective Questioning for Call Handlers
How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...
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Salary for Call Center Representative Jobs in Springfield, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Highest Education Level

Call Center Representatives in Springfield, IL offer the following education background
High School or GED
32.3%
Bachelor's Degree
25.5%
Associate's Degree
17.3%
Vocational Degree or Certification
14.8%
Master's Degree
5.3%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Springfield, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!