Call Center Manager Jobs in San Antonio, TX
Experience: Minimum of 3-5 years relevant experience in call center operations, training, or employee development, with at least 2 years in a supervisory or management capacity....
Call Center Operations Manager (On-site in San Antonio, TX)
- San Antonio, TX
- 6 days ago
- San Antonio, TX
- 6 days ago
Responsibilities Monitor and ensure adherence to quality and productivity standards through regular call monitoring audits, coaching, and performance reviews....
We're excited to share this opportunity with our internal team. This role is open to current SafeRide Health employees only. Role Overview Join SafeRide Health's Call Center leadership team as a...
Customer Experience Supervisor I - North Star Mall
- San Antonio, TX
- 90+ days ago
- San Antonio, TX
- 90+ days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in San Antonio, TX
Highest Education Level
Call Center Managers in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Service Standards
- Escalation Management
- Call Center Management
- Workforce Management
- Call Center Experience
- Service Sales
- Inbound
- New Hire Training
- Talent Development
- Point-of-Sale System
- Courteous
- Resolution
- Claims
- People Management
- Merchandising
- Team Leading
- Onboarding
- Performance Management
- Customer Satisfaction
- Cashier Skills
- Calendar Management
- Health Care
- Accounts Receivable
- Problem Resolution
- Referrals
- Retail
- Staffing
- Inbound/Outbound Calling
- High School Diploma
- Decision Making
- Military Background
- Customer Relationship Management
- Driving
- Listening
- Collaboration
- Mentoring
- Investigation
- Reporting
- Coaching
- Critical Thinking
- Telephone Skills
- Policy Development
- Team Building
- Multitasking
- Time Management
- Microsoft Office
- Sales
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
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