Call Center Manager Jobs in Texas
We're excited to share this opportunity with our internal team. This role is open to current SafeRide Health employees only. Role Overview Join SafeRide Health's Call Center leadership team as a...
Overview About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in...
RESPONSIBILITIES Provides leadership and direct operational oversight of the resource center. The director is responsible for the strategic and daily operations of the department. Responsibilities...
center experience preferred Strong problem-solving and organizational skills Proficiency in Excel; Salesforce and SAP PRA experience a plus Excellent verbal and written communication Ability to multitask...
Advanced Call Center Technologies is seeking out energetic Supervisor to join our team. We are looking for passionate communicator's with excellent organizational skills, management experience,...
The Call Center Supervisor leads a dynamic team of Intuit TurboTax Tax Specialist student agents on a day-to-day basis. This role is responsible for coaching specialists to perform at the highest...
Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage....
In-depth knowledge of call center operations, processes, and best practices. Proficiency in call center software, CRM systems, and workforce management tools....
Who We Are Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable...
Store - LI-LEVITTOWN, NYDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
The Call Center Manager oversees daily call center operations, ensuring timely, professional, and effective customer support....
Call Center Operations: Understanding of call center workflows, technologies, and best practices....
Store - SPOKANE-NORTH DIVISION, WADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
Service Desk / Client Support - Supervisor, IT Service Desk
- League City, TX
- 17 days ago
- League City, TX
- 17 days ago
Service Desk / Client Support - Supervisor, IT Service Desk Req #574 American National - Springfield, Springfield, Missouri, United States of America American National - Galveston, Galveston,...
GENERAL JOB DESCRIPTION: Responsible for administration of the Service Center (centralized appointment scheduling, registration specialists, and operators) department functions and personnel....
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Texas
Highest Education Level
Call Center Managers in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Escalation Management
- Service Standards
- Service Sales
- Call Center Management
- New Hire Training
- Call Center Experience
- Expediting
- Workforce Management
- Inbound
- Talent Development
- Courteous
- Point-of-Sale System
- Resolution
- Team Leading
- Claims
- Performance Management
- People Management
- Merchandising
- Customer Satisfaction
- Calendar Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Health Care
- Referrals
- Staffing
- Collections
- Retail
- Decision Making
- High School Diploma
- Military Background
- Customer Relationship Management
- Listening
- Driving
- Collaboration
- Coaching
- Critical Thinking
- Telephone Skills
- Mentoring
- Quality Assurance
- Policy Development
- Multitasking
- Problem Solving
- Team Building
- Sales
- Staff Supervision
- Organization
- Customer Service
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills