Call Center Manager Remote & Hybrid Only Jobs in Pennsylvania
center management Communication skills Overseeing training Performance evaluation Full Job Description Description: Be the next: Supervisor - Contact Center Premier NX is the expert in providing Customer...
Remote WorkBring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the...
Remote WorkDemographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Pennsylvania
Highest Education Level
Call Center Managers in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Escalation Management
- Service Standards
- Service Sales
- Call Center Management
- New Hire Training
- Call Center Experience
- Expediting
- Workforce Management
- Inbound
- Talent Development
- Courteous
- Point-of-Sale System
- Resolution
- Team Leading
- Claims
- Performance Management
- People Management
- Merchandising
- Customer Satisfaction
- Calendar Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Health Care
- Referrals
- Staffing
- Collections
- Retail
- Decision Making
- High School Diploma
- Military Background
- Customer Relationship Management
- Listening
- Driving
- Collaboration
- Coaching
- Critical Thinking
- Telephone Skills
- Mentoring
- Quality Assurance
- Policy Development
- Multitasking
- Problem Solving
- Team Building
- Sales
- Staff Supervision
- Organization
- Customer Service
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills