Call Center Manager Jobs in Pennsylvania
Customer Service Call Center Supervisor - Office of Physical Plant
- University Park, PA
- 11 days ago
- University Park, PA
- 11 days ago
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to continue your journey with us as a Customer...
Remote WorkAs an Appointment Coordinator Team Lead at West Shore Home, you will contribute to our mission of Bringing Happiness to Every Home by overseeing a team of Appointment Coordinators and taking...
Customer Experience Supervisor I - Uniontown Mall
- Uniontown, PA
- 30+ days ago
- Uniontown, PA
- 30+ days ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
Proven experience in outbound call center management. Strong leadership and communication skills. Ability to analyze data and make strategic decisions....
PATIENT CALL CENTER COORDINATOR WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP,...
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the...
Remote WorkRetail Customer Experience Supervisor Part-Time
- Bridgeville, PA
- 60+ days ago
- Bridgeville, PA
- 60+ days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Supverisor, Call Center Operations The Customer Affairs Supervisor manages a small work group responsible for ensuring that PGW customers receive best-in-class service while visiting a Customer Service...
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Demographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Pennsylvania
Highest Education Level
Call Center Managers in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Annuities
- Service Standards
- Service Sales
- New Hire Training
- Expediting
- Call Center Experience
- Inbound
- Call Center Management
- Workforce Management
- Talent Development
- Retail Management
- Courteous
- Point-of-Sale System
- Client Services
- Resolution
- Claims
- Merchandising
- Team Leading
- Customer Satisfaction
- Performance Management
- Leadership Development
- People Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Referrals
- Staffing
- Collections
- Retail
- Process Improvement
- Military Background
- High School Diploma
- Listening
- Customer Relationship Management
- Driving
- Typing
- Investigation
- Collaboration
- Telephone Skills
- Mentoring
- Interpersonal Skills
- Coaching
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Multitasking
- English
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
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