Call Center Manager Jobs in Springfield, MO
Retail Customer Experience Manager
- Michaels Stores
- Springfield, MO
- 21 days ago
- Springfield, MO
- 21 days ago
Store - SPRINGFIELD, MO Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
In PersonService Desk / Client Support - Supervisor, IT Service Desk
- American National
- Springfield, MO
- 60+ days ago
- Springfield, MO
- 60+ days ago
Now Hiring: IT Service Desk SupervisorPreferred Location: Springfield, MOAlternate Location (if local): Galveston, TXDepartment: IT Services | Type: Full-Time | On-siteAre you a tech-savvy leader...
In PersonDemographic Data for Springfield, MO
Moving to Springfield, MO? Find some basic demographic data about Springfield, MO below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Springfield, MO
Highest Education Level
Call Center Managers in Springfield, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Associate Training
- Service Sales
- Service Standards
- Call Center Management
- Workforce Management
- Escalation Management
- New Hire Training
- Call Center Experience
- Inbound
- Bank Deposits
- Talent Development
- Point-of-Sale System
- Retail Management
- Resolution
- Merchandising
- Courteous
- Cashier Skills
- Customer Satisfaction
- People Management
- Onboarding
- Calendar Management
- Problem Resolution
- Performance Management
- Health Care
- Staffing
- Referrals
- Retail
- Listening
- Collaboration
- Military Background
- Decision Making
- Events
- Driving
- Reporting
- Telephone Skills
- Mentoring
- Policy Development
- Coaching
- Multitasking
- Critical Thinking
- Spanish
- Sales
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
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