Call Center Manager Jobs in Missouri
center experience required, ideally in financial services Ideal candidate will have previous experience managing a call center in financial services industry Excellent written and verbal communication...
**Requisition #:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement Plan Services organization in a work from home environment...
Remote WorkResponsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and...
Store - KC-BLUE SPRINGS, MO Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Store - ST.L-CHESTERFIELD, MO Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Do you lead with empathy, drive performance with purpose, and bring out the best in your teams? **Pearl Interactive Network** is seeking accomplished **Call Center Supervisors (CCSs)** to join our...
In-depth knowledge of call center operations, processes, and best practices. Proficiency in call center software, CRM systems, and workforce management tools....
Demographic Data for Missouri
Moving to Missouri? Find some basic demographic data about Missouri below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Missouri
Highest Education Level
Call Center Managers in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Annuities
- Service Standards
- Service Sales
- Expediting
- New Hire Training
- Call Center Experience
- Inbound
- Call Center Management
- Workforce Management
- Talent Development
- Retail Management
- Courteous
- Point-of-Sale System
- Client Services
- Resolution
- Claims
- Merchandising
- Team Leading
- Customer Satisfaction
- Performance Management
- Leadership Development
- People Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Referrals
- Staffing
- Collections
- Interviewing
- Retail
- Process Improvement
- Military Background
- High School Diploma
- Listening
- Customer Relationship Management
- Driving
- Investigation
- Typing
- Collaboration
- Telephone Skills
- Mentoring
- Interpersonal Skills
- Coaching
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Multitasking
- English
- Microsoft Excel
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
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