Call Center Manager Jobs in Missouri
Louis, MO five days a week Oversee daily call center operations, including scheduling, staffing, and workflow management using platforms like Genesys Develop and implement quality control measures and...
In PersonRetail-Customer Experience Manager PT
- Michaels Stores
- Chesterfield, MO
- 6 days ago
- Chesterfield, MO
- 6 days ago
Retail-Customer Experience Manager PT 3.4 3.4 out of 5 stars Store - ST.L-CHESTERFIELD, MO Deliver a customer centric shopping experience by managing and delivering effective front-end operations...
In Person Part TimeCustomer Service & Call Center Coordinator
- Missouri Organic Recycling Inc
- Kansas City, MO
- 10 days ago
- Kansas City, MO
- 10 days ago
Customer service or call center experience preferred. Comfortable learning and using internal systems and software. Reliable, proactive, detail focused, and team oriented....
In PersonCall Center Manager (Jefferson City, MO)
- Maximus
- Jefferson City, MO
- 10 days ago
- Jefferson City, MO
- 10 days ago
center operations is required. - CRM experience required. - Medicaid enrollment preferred. - 3+ years of people management experience highly preferred....
In PersonRetail Customer Experience Manager
- Michaels Stores
- Springfield, MO
- 21 days ago
- Springfield, MO
- 21 days ago
Store - SPRINGFIELD, MO Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
In PersonOverview TKC Holdings, Inc.—comprised of Keefe Group, Trinity Services Group, and Courtesy Products—has been a respected leader in the corrections and hospitality industries for more than 40...
In PersonService Desk / Client Support - Supervisor, IT Service Desk
- American National
- Springfield, MO
- 60+ days ago
- Springfield, MO
- 60+ days ago
Now Hiring: IT Service Desk SupervisorPreferred Location: Springfield, MOAlternate Location (if local): Galveston, TXDepartment: IT Services | Type: Full-Time | On-siteAre you a tech-savvy leader...
In PersonCustomer Experience Supervisor II - Dardenne Town Sq
- JC Penney
- Dardenne Prairie, MO
- 90+ days ago
- Dardenne Prairie, MO
- 90+ days ago
General Description: As the Customer Experience Supervisor II - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
In PersonDemographic Data for Missouri
Moving to Missouri? Find some basic demographic data about Missouri below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Missouri
Highest Education Level
Call Center Managers in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Associate Training
- Service Sales
- Call Center Management
- Workforce Management
- Escalation Management
- New Hire Training
- Call Center Experience
- Inbound
- Bank Deposits
- Talent Development
- Point-of-Sale System
- Retail Management
- Resolution
- Merchandising
- Courteous
- Cashier Skills
- Customer Satisfaction
- People Management
- Onboarding
- Calendar Management
- Problem Resolution
- Performance Management
- Health Care
- Staffing
- Referrals
- Retail
- Listening
- Collaboration
- Military Background
- Decision Making
- Events
- Driving
- Reporting
- Quality Assurance
- Telephone Skills
- Mentoring
- Policy Development
- Coaching
- Multitasking
- Critical Thinking
- Spanish
- Sales
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills