Call Center Manager Jobs in Maine
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and...
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and...
at ASM Research, An Accenture Federal Services Compan in Augusta, Maine, United States Job Description Responsible for supervising direct reports who provide assistance, services, resources,...
Demographic Data for Maine
Moving to Maine? Find some basic demographic data about Maine below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Maine
Highest Education Level
Call Center Managers in Maine offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Service Standards
- Service Sales
- New Hire Training
- Expediting
- Call Center Management
- Call Center Experience
- Inbound
- Workforce Management
- Talent Development
- Retail Management
- Point-of-Sale System
- Courteous
- Merchandising
- Resolution
- Claims
- Performance Management
- Customer Satisfaction
- People Management
- Accounts Receivable
- Problem Resolution
- Liaison
- Referrals
- General Office Duties
- Staffing
- Implementation
- Retail
- Military Background
- Listening
- Verbal Communication
- Customer Relationship Management
- Driving
- Collaboration
- Investigation
- Telephone Skills
- Mentoring
- Typing
- Employee Development
- Documentation
- Policy Development
- Coaching
- Inventory Management
- Microsoft Office
- Microsoft PowerPoint
- Multitasking
- Team Building
- Microsoft Excel
- Sales
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills