Call Center Manager Jobs in Illinois
center experience (Required) and 1+ years People management experience (Required) Knowledge, Skills, and Abilities Excellent time management skills, ability to manage multiple priorities High Ability...
Job Summary: The main focus of the Developmental Disability Professional is to coordinate the development and implementation of supported living services with referral source, consumer and...
Retail Customer Experience Supervisor - Full Time Retail Customer Experience Supervisor - Full Time
- Homewood, IL
- 10 days ago
- Homewood, IL
- 10 days ago
Retail Customer Experience Supervisor - Full Time TJX Companies 3.5 ( ) Homewood, IL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
Part Time Customer Experience Supervisor Part Time Customer Experience Supervisor
- Oak Brook, IL
- 10 days ago
- Oak Brook, IL
- 10 days ago
Part Time Customer Experience Supervisor TJX Companies 3.5 ( ) Oak Brook, IL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Join our team as a knowledgeable and passionate Contact Center Supervisor at IHMVCU! This role is perfect for someone who enjoys leading and developing others while ensuring our members receive...
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
Store - CHI-GURNEE, IL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Part Time Customer Service Supervisor - Now Hiring
- South Elgin, IL
- 30+ days ago
- South Elgin, IL
- 30+ days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Call Center Supervisor, Payment Operations (Hybrid)
- Chicago, IL
- 60+ days ago
- Chicago, IL
- 60+ days ago
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid...
Remote WorkTHE SALVATION ARMY NORTH & CENTRAL ILLINOIS DIVISION Emergency Homeless Assessment and Referral Center POSITION DESCRIPTION POSITION TITLE : Call Center Supervisor LOCATION/DEPT : Mobile Outreach...
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Illinois
Highest Education Level
Call Center Managers in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Escalation Management
- Service Standards
- Service Sales
- Call Center Management
- New Hire Training
- Call Center Experience
- Expediting
- Workforce Management
- Inbound
- Talent Development
- Courteous
- Point-of-Sale System
- Resolution
- Team Leading
- Claims
- Performance Management
- People Management
- Merchandising
- Customer Satisfaction
- Calendar Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Health Care
- Referrals
- Staffing
- Collections
- Retail
- Decision Making
- High School Diploma
- Military Background
- Customer Relationship Management
- Listening
- Driving
- Collaboration
- Coaching
- Critical Thinking
- Telephone Skills
- Mentoring
- Quality Assurance
- Policy Development
- Multitasking
- Problem Solving
- Team Building
- Sales
- Staff Supervision
- Organization
- Customer Service
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills