Call Center Manager Jobs in Washington, DC
Customer Service/Call Center Manager
- Alexandria, VA (5 miles from Washington, DC)
- 13 days ago
- Alexandria, VA (5 miles from Washington, DC)
- 13 days ago
. -5 years call center experience -2 years min call center management experience -5 years MS Office experience -Excellent verbal and written communication experience...
General Summary of Position MedStar Washington Hospital Center has a part-time, evening weekend opportunity for a Call Center Coordinator. This position collaborates with the departmental...
Contact Center Supervisor - Senior (Bilingual)
- Washington, DC
- 45+ days ago
- Washington, DC
- 45+ days ago
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and...
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and...
Program Manager - Call Center Data Collection
- Washington, DC
- 45+ days ago
- Washington, DC
- 45+ days ago
Program Manager - Call Center Data Collection Program Washington, DC Description Manhattan Strategy Group (MSG), a leading management consulting firm, is seeking a dynamic and experienced Program...
Operations Manager, Call Center
- Arlington, VA (3 miles from Washington, DC)
- 60+ days ago
- Arlington, VA (3 miles from Washington, DC)
- 60+ days ago
Operations Manager The Operations Manager reports directly to the General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision,...
Call Center Supervisor/Team Lead
- Annapolis Junction, MD (20 miles from Washington, DC)
- 90+ days ago
- Annapolis Junction, MD (20 miles from Washington, DC)
- 90+ days ago
Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have...
Demographic Data for Washington, DC
Moving to Washington, DC? Find some basic demographic data about Washington, DC below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Washington, DC
Highest Education Level
Call Center Managers in Washington, DC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Annuities
- Service Standards
- Service Sales
- Expediting
- Call Center Experience
- Inbound
- Call Center Management
- Workforce Management
- Talent Development
- Retail Management
- Courteous
- Client Services
- Resolution
- Performance Management
- Claims
- Merchandising
- Customer Satisfaction
- Leadership Development
- People Management
- Accounts Receivable
- Liaison
- Referrals
- General Office Duties
- Interviewing
- Retail
- Staffing
- Implementation
- Process Improvement
- Military Background
- Listening
- Driving
- Verbal Communication
- Investigation
- Typing
- Collaboration
- Telephone Skills
- Documentation
- Employee Development
- Inventory Management
- Policy Development
- Coaching
- Microsoft PowerPoint
- Microsoft Office
- Multitasking
- Team Building
- Microsoft Excel
- Sales
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
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