Call Center Manager Jobs in Wilmington, DE
Supervisor, Call Center Operations
- Philadelphia Gas Works
- Philadelphia, PA (24 miles from Wilmington, DE)
- 2 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 2 days ago
Supverisor, Call Center Operations The Customer Affairs Supervisor manages a small work group responsible for ensuring that PGW customers receive best-in-class service while visiting a Customer Service...
Hybrid- Rymes Propane & Oil
- Wayne, PA (24 miles from Wilmington, DE)
- 11 days ago
- Wayne, PA (24 miles from Wilmington, DE)
- 11 days ago
What you bring: Bachelor’s and/or 5 years’ experience in call center management required Flexibility to work between the hours of 7am-8pm, including weekends....
In Person- Sallie Mae Inc (SLM Corp)
- New Castle, DE (6 miles from Wilmington, DE)
- 60+ days ago
- New Castle, DE (6 miles from Wilmington, DE)
- 60+ days ago
When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education,...
In PersonDemographic Data for Wilmington, DE
Moving to Wilmington, DE? Find some basic demographic data about Wilmington, DE below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Wilmington, DE
Highest Education Level
Call Center Managers in Wilmington, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Service Sales
- Call Center Management
- Service Standards
- Workforce Management
- Escalation Management
- Call Center Experience
- Inbound
- New Hire Training
- Bank Deposits
- Talent Development
- Point-of-Sale System
- Retail Management
- Resolution
- Merchandising
- Courteous
- Cashier Skills
- Customer Satisfaction
- Telecom
- Calendar Management
- People Management
- Onboarding
- Problem Resolution
- Performance Management
- Staffing
- Referrals
- Retail
- Listening
- Collaboration
- Military Background
- Reporting
- Decision Making
- Events
- Driving
- English
- Coaching
- Telephone Skills
- Mentoring
- Employee Development
- Policy Development
- Multitasking
- Critical Thinking
- Spanish
- Sales
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills