Help Desk Technician Jobs in Massachusetts
Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_**...
Install, configure, and maintain Windows and macOS operating systems. Set up and deploy new workstations, laptops, and peripheral devices....
Description: Sr Technical Support Engineer At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and...
Working knowledge of relational databases such as Microsoft SQL Server or MySQL, including basic querying and data structure understanding....
Instructional Technology Support Specialist (Hybrid Opportunity)
- Amherst, MA
- 8 hours ago
- Amherst, MA
- 8 hours ago
Experience working on Windows and Mac operating systems. Familiarity with classroom AV equipment. Familiarity with Service/Incident ticketing system....
Lightmatter is leading the revolution in AI data center infrastructure, enabling the next giant leaps in human progress. The company invented the world's first 3D-stacked photonics engine,...
Were hiring a Client Services Support Specialist who will work closely with IT management and Network Engineering to help resolve issues and problems reported by Globals end user community. You...
Remote WorkWhat you will do Johnson Controls is seeking a highly skilled and experienced Level 3 Technical Support Specialist to join our enterprise Software House team based in Westford, MA. This role is...
Assist in the evaluation, testing and implementation of new and upgraded PC hardware and software, such as Windows Operating System, Mac Operating System, Microsoft Office, VPN clients, virus protection...
Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are...
Windows 11 Migration - Desktop Support Engineer (Level 2)
- Boston, MA
- 3 days ago
- Boston, MA
- 3 days ago
Experience with desktop operating systems including Microsoft, and Mac OS X Extensive application support experience. Working knowledge of a range of diagnostic utilities....
. * Provides support for Microsoft Operating Systems (Windows7, Windows 10). * Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). * Provides support for mobile devices...
Operating systems: IBM z/OS, Windows, Red Hat Linux, Sun Solaris. Knowledge of Network topology. Knowledge/experience with......
Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a...
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Massachusetts
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Software Installation
- Virus Removal
- Technical Troubleshooting
- LAN
- VPN
- Remote Support
- IT Service Management
- Windows OS
- DHCP
- Application Support
- Windows 7
- Windows Server
- TCP/IP
- DNS
- Service Now PaaS
- Operating Systems
- Windows 10
- Cisco
- Mobile Device Management
- MacOS
- Computer Science
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Help Desk Support
- Mac Skills
- ITIL
- Apple iOS
- Customer Support
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Problem Resolution
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Written Communication
- Troubleshooting
- Prioritizing
- Collaboration
- Telephone Skills
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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