Help Desk Manager Jobs in Ridgetop, TN
Manager Technical Support, OMHS Integration and Deployment (I&D)
- Amazon
- Nashville, TN (15 miles from Ridgetop, TN)
- 13 days ago
- Nashville, TN (15 miles from Ridgetop, TN)
- 13 days ago
We are seeking a Senior Manager to lead our After-Market Support team responsible for providing comprehensive technical support for our operations across North America....
In Person- Goodwill
- Nashville, TN (15 miles from Ridgetop, TN)
- 22 days ago
- Nashville, TN (15 miles from Ridgetop, TN)
- 22 days ago
Solid working knowledge of Google Workspace & Microsoft operating systems and Microsoft 365 environments. Experience in analyzing and reporting on service desk activities and performance....
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Ridgetop, TN
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Ridgetop, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- WAN Design / Implementation
- LAN
- Systems Center Configuration Manager
- BMC Remedy
- Remote Support
- IT Leadership
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Infrastructure Management
- Service Now PaaS
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Pivot Tables
- IT Support
- Computer Science
- Routing
- ServiceNow
- ITIL
- Help Desk Support
- Installation
- Microsoft Office 365
- Resolution
- Root Cause Analysis
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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