Help Desk Manager Jobs in Woonsocket, RI
IT Service Desk Manager - Hybrid
- Greene King
- Stoughton, MA (21 miles from Woonsocket, RI)
- 3 days ago
- Stoughton, MA (21 miles from Woonsocket, RI)
- 3 days ago
A solid understanding of ITIL practices and incident management. Ability to analyse performance trends and drive operational improvements....
HybridDemographic Data for Woonsocket, RI
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Woonsocket, RI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Woonsocket, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- Public Key Infrastructure
- IT Leadership
- IT Operations
- BMC Remedy
- Problem Management
- System Engineering
- SQL Server Integration Services
- Knowledge Management
- Data Governance
- Application Support
- MacOS
- Operating Systems
- Service Delivery
- IT Service Management
- Mobile Device Management
- Change Control
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Engineering Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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