Help Desk Manager Jobs in Ontario
Responsibilities - Bilingual Help Desk Support: Provide Tier 1 support to end users via email, phone and tickets in both English and French....
In PersonMust-have 3+ years of IT production support experience, and expertise in supporting business critical applications with advanced understanding of Applications and environment controls Professional analytical...
In PersonManager, Service Desk - Hybrid, London (Ontario)
- Info-Tech Research Group
- London, ON
- 19 days ago
- London, ON
- 19 days ago
Service Management Contributions Monitor trends and contribute to proactive resolution processes. Attend Change Advisor Board (CAB) meetings....
HybridManager, Technical Support and Services, Applications
- ScotiaBank
- Toronto, ON
- 60+ days ago
- Toronto, ON
- 60+ days ago
for operating systems and applications, and core banking infrastructure applications....
HybridLead Application Support Specialist (Commodities Technology)
- ScotiaBank
- Toronto, ON
- 90+ days ago
- Toronto, ON
- 90+ days ago
This will include support around production and non-production application deployments, application support and end of day batches....
HybridSenior Application Support Specialist (Commodities Technology)
- ScotiaBank
- Toronto, ON
- 90+ days ago
- Toronto, ON
- 90+ days ago
This will include support around production and non-production application deployments, application support and end of day batches....
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Ontario
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Ontario offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Software Installation
- Hardware Support
- Oracle SQL*PLUS
- Remote Support
- Windows 10
- Unix/Linux
- Public Key Infrastructure
- IT Operations
- IT Leadership
- Problem Management
- Windows OS
- Data Governance
- Application Support
- MacOS
- Knowledge Management
- SQL Server Integration Services
- IT Service Management
- Change Control
- Mobile Device Management
- VoIP
- Operating Systems
- Service Delivery
- UNIX
- Computer Science
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- ITIL
- Disaster Recovery
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Risk Management
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Troubleshooting
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills