Help Desk Manager Jobs in Joint Base Mdl, NJ
- Mistras
- Princeton Junction, NJ (18 miles from Joint Base Mdl, NJ)
- 10 days ago
- Princeton Junction, NJ (18 miles from Joint Base Mdl, NJ)
- 10 days ago
Uses ITSM platforms (e.g., ServiceNow) to manage service lifecycles; ITIL-based service management practices to track SLAs, service availability, and business impact....
In PersonApplication Support Specialist (49791)
- American Furniture Rentals, Inc.
- Delair, NJ (24 miles from Joint Base Mdl, NJ)
- 15 days ago
- Delair, NJ (24 miles from Joint Base Mdl, NJ)
- 15 days ago
Ability to be on call after-hours and weekends for support for system maintenance and issue resolution....
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Joint Base Mdl, NJ
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Joint Base Mdl, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Application Support
- Service Now PaaS
- Windows OS
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- MacOS
- Network Administration
- Service Delivery
- Incident Management
- Operating Systems
- User Experience
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Affirmative Action
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Policy Development
- Coaching
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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