Help Desk Manager Jobs in Nevada
JOB SUMMARY This role is responsible for overseeing all Level 1 support staff....
Promote adherence to departmental standards, service management best practices, and compliance with corporate IT policies....
Significant knowledge of computer operating systems, applications, networking, hardware, mobile devices, and telephone systems....
Demographic Data for Nevada
Moving to Nevada? Find some basic demographic data about Nevada below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Nevada
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Nevada offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Client Support
- Systems Center Configuration Manager
- Hardware Support
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Problem Management
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Backup
- Application Support
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- IT Support
- ServiceNow
- Help Desk Support
- Mac Skills
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Collaboration
- Documentation
- Mentoring
- Reporting
- Employee Development
- Coaching
- Inventory Management
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills