Help Desk Manager Jobs in Cedar Creek, NE
Deskside Support Lead - 1st Shift
- GXO Logistics Inc.
- Omaha, NE (17 miles from Cedar Creek, NE)
- 30+ days ago
- Omaha, NE (17 miles from Cedar Creek, NE)
- 30+ days ago
What you'll do on a typical day: Provide troubleshooting and resolution of Tier 2 and Tier 3 technical issues from across the business unit, including multiple domains, operating systems, time zones...
In PersonDemographic Data for Cedar Creek, NE
Moving to Cedar Creek, NE? Find some basic demographic data about Cedar Creek, NE below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Cedar Creek, NE
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Cedar Creek, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- Remote Support
- Apple OS X
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Network Operations
- Service Now PaaS
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Android
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Knowledge Management
- Information Technology Management
- IT Support
- Computer Science
- ServiceNow
- Apple iOS
- ITIL
- Help Desk Support
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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