Help Desk Manager Jobs in Bennington, NE
Deskside Support Lead - 1st Shift
- Omaha, NE (16 miles from Bennington, NE)
- 12 days ago
- Omaha, NE (16 miles from Bennington, NE)
- 12 days ago
What you'll do on a typical day: Provide troubleshooting and resolution of Tier 2 and Tier 3 technical issues from across the business unit, including multiple domains, operating systems, time zones...
Demographic Data for Bennington, NE
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Bennington, NE
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Bennington, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- BMC Remedy
- IT Leadership
- Apple OS X
- Virus Removal
- IT Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Pivot Tables
- Computer Science
- Routing
- IT Support
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Root Cause Analysis
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Documentation
- Verbal Communication
- Prioritizing
- Collaboration
- Reporting
- Mentoring
- Telephone Skills
- Education Experience
- Microsoft Office
- Computer Skills
- Staff Supervision
- Organization
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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