Help Desk Manager Jobs in Southaven, MS
Tech II, Deskside Support - 1st Shift
- GXO Logistics Inc.
- Southaven, MS
- 9 days ago
- Southaven, MS
- 9 days ago
, fulfilling, deploying, supporting, and dispositioning assets....
In Person- NexTech Solutions
- Memphis, TN (13 miles from Southaven, MS)
- 28 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 28 days ago
Minimum of 12 years in a supervisory or team lead capacity within a service desk or IT support environment. Strong knowledge of IT service management (ITSM) principles and frameworks such as ITIL....
In PersonDemographic Data for Southaven, MS
Moving to Southaven, MS? Find some basic demographic data about Southaven, MS below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Southaven, MS
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Southaven, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- ITIL Certified
- LAN
- ConnectWise
- Remote Support
- IT Leadership
- Virus Removal
- Problem Management
- IT Operations
- DHCP
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- IT Service Management
- Incident Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- IT Support
- Information Technology Management
- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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