Help Desk Manager Jobs in Horn Lake, MS
Tech II, Deskside Support - 1st Shift
- GXO Logistics Inc.
- Southaven, MS (2 miles from Horn Lake, MS)
- 13 days ago
- Southaven, MS (2 miles from Horn Lake, MS)
- 13 days ago
, fulfilling, deploying, supporting, and dispositioning assets....
In Person- NexTech Solutions
- Memphis, TN (13 miles from Horn Lake, MS)
- 30+ days ago
- Memphis, TN (13 miles from Horn Lake, MS)
- 30+ days ago
Minimum of 12 years in a supervisory or team lead capacity within a service desk or IT support environment. Strong knowledge of IT service management (ITSM) principles and frameworks such as ITIL....
In PersonDemographic Data for Horn Lake, MS
Moving to Horn Lake, MS? Find some basic demographic data about Horn Lake, MS below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Horn Lake, MS
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Horn Lake, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- LAN
- ConnectWise
- Remote Support
- BMC Remedy
- Apple OS X
- Virus Removal
- Problem Management
- IT Operations
- IT Leadership
- Network Operations
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- Incident Management
- IT Service Management
- Network Administration
- Skype
- Service Delivery
- Android
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- IT Support
- Information Technology Management
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Collaboration
- Process Improvement
- Documentation
- Coaching
- Reporting
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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