Help Desk Manager Remote & Hybrid Only Jobs in Massachusetts
US IT Service Desk Manager - Norwood - Greater Boston - $140k
- Norwood, MA
- 5 days ago
- Norwood, MA
- 5 days ago
The Successful Applicant The successful US IT Service Desk Manager will have: Bachelor's degree in Information Technology, Computer Science, or related field. 8+ years IT experience in a helpdesk, support...
Develop strategies and action plans for achieving global support objectives, driving innovation in support delivery and customer satisfaction....
Remote WorkYou will collaborate with global peers to drive initiatives and support the continuous development of your team members....
Remote WorkDemonstrated knowledge of Microsoft Windows Operating Systems, Microsoft Office Suite, Microsoft IIS, Azure Application Fabric, Microsoft Power Automate, Microsoft SharePoint, Active Directory Federated...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Massachusetts
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Hardware Support
- Virus Removal
- IT Leadership
- IT Strategy
- Apple OS X
- Technical Troubleshooting
- Problem Management
- Remote Support
- IT Service Management
- Application Support
- Windows OS
- Infrastructure Management
- Mobile Device Management
- Windows 10
- Service Delivery
- Android
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Computer Science
- Incident Management
- MacOS
- IT Support
- R Programming
- Help Desk Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- Epic
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Information Technology
- Technical Support
- Microsoft Active Directory
- Strategy Development
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Verbal Communication
- Collaboration
- Documentation
- Employee Development
- Coaching
- Reporting
- Mentoring
- Investigation
- Interpersonal Skills
- Flexibility
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
- LANDESK
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