Help Desk Manager Remote & Hybrid Only Jobs in Massachusetts
Helpdesk Supervisor - Information Technology
- Committee for Public Counsel Services
- Boston, MA
- 10 days ago
- Boston, MA
- 10 days ago
Responsibilities RESPONSIBILITIES Overseeing IT service delivery to ensure sound and effective IT service management techniques and seeking out opportunities to improve services and maintain industry...
RemoteDevelop strategies and action plans for achieving global support objectives, driving innovation in support delivery and customer satisfaction....
RemoteDemonstrated knowledge of Microsoft Windows Operating Systems, Microsoft Office Suite, Microsoft IIS, Azure Application Fabric, Microsoft Power Automate, Microsoft SharePoint, Active Directory Federated...
HybridDemographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Massachusetts
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- LAN
- Systems Center Configuration Manager
- BMC Remedy
- Remote Support
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Network Operations
- Service Now PaaS
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Knowledge Management
- Information Technology Management
- Zendesk
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
- Solaris
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