Help Desk Manager Jobs in Bowling Green, KY
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Help Desk Manager jobs in Bowling Green, KY edit
Demographic Data for Bowling Green, KY
Moving to Bowling Green, KY? Find some basic demographic data about Bowling Green, KY below.
Local
National
123,859
2,762
Medium/Lg
Help Desk Manager Online Courses and Training Opportunities
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Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Bowling Green, KY
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Bowling Green, KY offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.4%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Bowling Green, KY
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Hardware Support
- Virus Removal
- IT Strategy
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- Zendesk
- Incident Management
- MacOS
- Computer Science
- R Programming
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Electronic Health Record
- Mac Skills
- Installation
- Resolution
- Epic
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Information Technology
- Technical Support
- Strategy Development
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Employee Development
- Collaboration
- Documentation
- Coaching
- Reporting
- Mentoring
- Interpersonal Skills
- Flexibility
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills