Help Desk Manager Jobs in Pleasant Valley, IA
CIS Deskside Support Analyst -Temporary Assignment
- SSAB
- Montpelier, IA (21 miles from Pleasant Valley, IA)
- 27 days ago
- Montpelier, IA (21 miles from Pleasant Valley, IA)
- 27 days ago
POSITION PURPOSE The Deskside Support IT Analyst position ensures proper computer operation in support of end users and business operations by actively resolving escalated end-user help requests within...
In Person TemporaryHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Pleasant Valley, IA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Pleasant Valley, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- WAN Design / Implementation
- LAN
- Systems Center Configuration Manager
- BMC Remedy
- Remote Support
- IT Leadership
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Infrastructure Management
- Service Now PaaS
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Pivot Tables
- IT Support
- Computer Science
- Routing
- ServiceNow
- ITIL
- Help Desk Support
- Installation
- Microsoft Office 365
- Resolution
- Root Cause Analysis
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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