Help Desk Manager Jobs in Carter Lake, IA
Deskside Support Lead - 1st Shift
- GXO Logistics Inc.
- Omaha, NE (2 miles from Carter Lake, IA)
- 30+ days ago
- Omaha, NE (2 miles from Carter Lake, IA)
- 30+ days ago
What you'll do on a typical day: Provide troubleshooting and resolution of Tier 2 and Tier 3 technical issues from across the business unit, including multiple domains, operating systems, time zones...
In PersonDemographic Data for Carter Lake, IA
Moving to Carter Lake, IA? Find some basic demographic data about Carter Lake, IA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Carter Lake, IA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Carter Lake, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- LAN
- BMC Remedy
- Remote Support
- IT Leadership
- Virus Removal
- Problem Management
- IT Operations
- Network Operations
- Infrastructure Management
- Service Now PaaS
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Android
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Information Technology Management
- IT Support
- Computer Science
- ServiceNow
- Apple iOS
- ITIL
- Help Desk Support
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
- Solaris
Other Career Titles
Here are some other career titles that require similar skills