Help Desk Manager Jobs in South Bend, IN
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1 Jobs
- Press Ganey Associates LLC
- South Bend, IN
- 1 day ago
- South Bend, IN
- 1 day ago
The Manager, Client Support is responsible for leading a support team to deliver outstanding client experiences through onboarding, system configuration, data handling, and ongoing support....
In PersonDemographic Data for South Bend, IN
Moving to South Bend, IN? Find some basic demographic data about South Bend, IN below.
Local
National
147,931
3,118
Medium/Lg
Help Desk Manager Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
AI in Healthcare. Hype or Help?
Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...
SDI Service Desk Manager - SDM
This four-day course equips both new and experienced service desk managers, team leaders, and supervisors with the leadership, operational, and strategic skills needed to run a high performing...
Title Synonyms
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Salary for Help Desk Manager Jobs in South Bend, IN
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in South Bend, IN offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.4%
Vocational Degree or Certification
13.3%
High School or GED
7.1%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in South Bend, IN
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- Public Key Infrastructure
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- SQL Server Integration Services
- Windows OS
- Knowledge Management
- Data Governance
- Application Support
- MacOS
- Operating Systems
- Service Delivery
- IT Service Management
- Citrix
- Mobile Device Management
- Change Control
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Military Background
- Implementation
- Prioritizing
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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