Help Desk Manager Jobs in Fort Shafter, HI
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1 Jobs
- SteelGate LLC
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 16 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 16 days ago
Shafter Flats, Hawaii SteelGate LLC is hiring a full-time Help Desk Manager to join our team. In this role you will be supporting the US Army Reserves....
In PersonHelp Desk Manager Online Courses and Training Opportunities
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Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
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SDI Service Desk Manager - SDM
This four-day course equips both new and experienced service desk managers, team leaders, and supervisors with the leadership, operational, and strategic skills needed to run a high performing...
Title Synonyms
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Salary for Help Desk Manager Jobs in Fort Shafter, HI
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Fort Shafter, HI offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.4%
Vocational Degree or Certification
13.3%
High School or GED
7.1%
Some College
1.7%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Fort Shafter, HI
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- IT Operations
- Remote Support
- IT Leadership
- Windows 10
- Routers
- Apex
- SQL Server Integration Services
- Technical Troubleshooting
- Problem Management
- Technical Leadership
- Apple OS X
- System Engineering
- Switches
- IT Service Management
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- MacOS
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Problem Resolution
- Installation
- Resolution
- Microsoft Active Directory
- Liaison
- Continuous Improvement
- Information Technology
- Technical Support
- Staffing
- Engineering
- Microsoft Windows
- Written Communication
- Prioritizing
- Customer Relations
- Mentoring
- Troubleshooting
- Documentation
- Reporting
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Project Management
- Problem Solving
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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